OOH Alerting Classifier

Same four-tier escalation logic as ooh-alerting, running live. Try the demo values below or make up your own.

Ticket ID

Client ID (try client-101 for VIP, client-330 for priority)

Subject line

Simulate as out-of-hours (unchecked = business hours, never escalates)

Try these examples

VIP: client-101, any subject, OOH checked → pages immediately
Priority: client-330, any subject, OOH checked → pages
Keyword: any client, subject "Server unreachable", OOH checked → pages
Skip pattern: subject "test ticket - server down - please ignore" → suppressed despite "down"
Watched: ticket ID tk-9001, any client → pages regardless of client tier
Business hours: uncheck the OOH box → never escalates, whoever the client is