Reliability
Reduce incident noise and surprises with better monitoring, alerting, and runbooks that actually get used.
I build reliable
infrastructure
Systems Administrator at Fixter, moving into DevOps. Automation, infrastructure, and reliability — building on 6 years of technical support, customer support, and Linux systems engineering.
matt@portfolio:~
$
welcome
Hey! I'm Matt — Systems Administrator at Fixter, moving into DevOps.
Type help to see available commands.
$
What I focus on
Clear outcomes over buzzwords.
Automation
Remove toil with scripts and Ansible where it actually pays off. No automation for automation's sake.
Pragmatism
Simple, auditable changes that teams can own and maintain. Solutions that outlast my involvement.
Production Systems
Real infrastructure I've built and maintain in production.
Support Dashboard
Support Dashboard
Team was juggling 3 ticketing systems per shift. Built a unified platform that consolidated them into one view with 40x faster response times.
VIP Alerting
VIP Alerting & OOH Reporting
Critical client tickets were getting missed outside business hours. Built automated escalation that catches 5-10 real incidents per week.
Zabbix Automation
Zabbix Automation Modernisation
Monitoring onboarding took 1-2 hours per server and kept breaking on modern OSes. Rebuilt the automation — now 5 minutes, 500+ deployments, zero failures.
Documentation
Technical Documentation
All operational knowledge lived in one person's head. Built comprehensive docs that cut onboarding from weeks to days and eliminated single points of failure.
About me
I'm a Systems Administrator at Fixter. Day to day that's new starter and leaver processing, managing our device fleet across six countries, provisioning and locking down access to internal systems and databases, and staying on top of GDPR requests and security reviews. Over the next year I'm moving into more of the DevOps side — automation, infrastructure, the stuff engineering owns.
Before this, six years at THG Ingenuity — started as an infrastructure apprentice, worked up through Hosting Support Engineer to Cloud & Infrastructure Engineer, providing L3 support and building the internal tooling the engineering team relied on daily.
0+
Servers automated
0
Systems consolidated
0x
Faster response times
From 6 years at THG Ingenuity
Linux
Ansible
StackStorm
Zabbix
cPanel/WHM
Networking
DNS & SSL
Bash
Python
1# Recent incident timeline
200:14 VIP ticket arrives OOH
300:14 Auto-detected, VictorOps fired
400:16 On-call engineer paged
500:22 Root cause identified
600:31 Resolution confirmed
7
8# Before: noticed Monday morning
9# After: resolved in 17 minutes
Get in touch
Have a question about my work, want to discuss infrastructure, or just want to say hello? Drop me a message.